Network and IT Support Plan
Standard Plan
See the price, contract term and full list of services in the Standard plan, and compare it with other plans.
About This Plan
A balanced solution for mid-sized businesses - suitable for companies with 10 to 30 employees
The Standard plan is designed for mid-sized businesses with 10 to 30 employees. It offers a good balance between features and cost. Key features: • Extended support during business hours • Regular biweekly visits • Network monitoring • Emergency support when needed. This plan is ideal for service companies, trading offices and mid-sized organizations.
Full Plan Features
15 items- Assessment of existing network infrastructure, consulting and optimization planning 1
- Maintenance, support, and troubleshooting of servers and network communication equipment 2
- Inquiry, procurement and delivery of network equipment and hardware 3
- 24/7 hardware and software monitoring of network performance 4
- Periodic performance reporting 5
- Phone and remote response and troubleshooting on business days during set hours (8 AM to 4 PM) 6
- Maximum time for an on-site specialist visit in emergencies (24 hours) 7
- Free execution of network expansion projects up to a set percentage of the contract value (10 percent) 8
- Fixed monthly on-site presence of an expert (2 visits) 9
- Network hardware maintenance (cabling and trunking, nodes and outlets, rack layout, printers and scanners) 10
- Periodic inspection of hardware equipment to reduce failures 11
- Network software maintenance (installing and configuring application software, operating system and antivirus updates) 12
- Virus protection and maintenance of financial and office servers) 13
- Network security support and software firewall installation and maintenance 14
- Active Directory and Domain Controller setup (14) 15
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