Network and IT Support Plan
Professional Plan
See the price, contract term, and full list of services of the Professional plan, and compare it with other plans.
About This Plan
A comprehensive, advanced solution for large organizations, suited to companies with more than 30 employees
Full Plan Features
21 items- Assessment of existing network infrastructure, consulting and optimization planning 1
- Maintenance, support, and troubleshooting of servers and network communication equipment 2
- Inquiry, procurement and delivery of network equipment and hardware 3
- 24/7 hardware and software monitoring of network performance 4
- Periodic performance reporting 5
- Phone and remote response and troubleshooting on business days during set hours (8 AM to 4 PM) 6
- Maximum time for an on-site specialist visit in emergencies (24 hours) 7
- Free execution of network expansion projects up to a set percentage of the contract value (10 percent) 8
- Fixed monthly on-site presence of an expert (2 visits) 9
- Network hardware maintenance (cabling and trunking, nodes and outlets, rack layout, printers and scanners) 10
- Periodic inspection of hardware equipment to reduce failures 11
- Network software maintenance (installing and configuring application software, operating system and antivirus updates) 12
- Virus protection and maintenance of financial and office servers) 13
- Network security support and software firewall installation and maintenance 14
- Active Directory and Domain Controller setup (14) 15
- Collecting and updating technical documentation for hardware and network 16
- Installation and maintenance of backup equipment 17
- Installation and maintenance of network-based phone system (VoIP) 18
- Implementing a network VLAN segmentation plan to improve and strengthen network security 19
- Setting up a user internet usage management system 20
- Temporary replacement equipment when devices need to be swapped or repaired 21
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